CryptoDozer_English
  • Help Center
  • Getting Started with CryptoDozer
    • About CryptoDozer
    • CryptoDozer Community
    • Contact CryptoDozer player support team.
    • How to play CryptoDozer without Wallet account
  • Wallet
    • What's Wallet?
    • What's MetaMask?
    • How to install MetaMask and create a new account (PC)
    • What's Portis?
    • Join Portis and Create Account (Mobile)
    • Link Account
    • Link from MetaMask to Portis
    • Link from Portis to MetaMask
  • Basics of CryptoDozer
    • Game Screen
    • Guest Play & Account Settings
    • Bonus Coins
    • Dolls
    • SPIN
  • CryptoDozer Gameplay
    • Basic Gameplay
    • Collecting Coins
    • Combo System
    • Free Coins
    • Fever Time
    • Bull Dozer
    • Finishing play & Connecting MetaMask (PC)
  • Issues & Problems
    • Can I play on multiple devices with the same account?
    • How can I log in to CryptoDozer on a new device? (PC)
    • I forgot the password of my Wallet account!
    • I have already connected to Wallet, but I can only play the game in guest mode. Why?
    • How can I close or delete the account?
    • It keeps showing processing or loading for my doll in My Bag or for my PLA purchase.
    • I want to convert my Coins to PLA Tokens.
    • I cannot see any game screen.
    • Other Issues > Contact CryptoDozer Player Support Team
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  1. Issues & Problems

I have already connected to Wallet, but I can only play the game in guest mode. Why?

PreviousI forgot the password of my Wallet account!NextHow can I close or delete the account?

Last updated 5 years ago

  • PC

Your connection has not been completed successfully. To complete the process, please confirm the connection of CryptoDozer to MetaMask.

The confirmation pop-up shows automatically when logging in to MetaMask.

Or you can check it by clicking the fox icon if you are alreay logged in.

Your game data might not be securely saved if you are not fully connected.

  • Mobile

Not logged in with Portis.

Please check the support tab for 'Open my Wallet'.

Once you have re-access, refresh the page and please click Continue in the bottom pop-up to log in.